Customer Service B2B Key Accounts in Internal Sales / Customer Happiness Representative (m/f/d) part-time

Customer Service B2B Key Accounts in Internal Sales / Customer Happiness Representative (m/f/d) part-time

We, the Happy Sprinkles start-up team, are a young, growing company in the food sector that has set itself the goal of spreading joy worldwide with delicious, glittering and colorful sprinkles. Become part of our happy journey and make the baking world more colorful with us.

Are you an absolute people catcher, structure provider, networker and love to spread the joy of baking? Then you've come to the right place.

THESE TASKS SHOULD MAKE YOU HAPPY:

  • First point of contact for B2B customers
  • Increasing the satisfaction of existing key customers
  • Expansion of business relationships through newsletter marketing, cross-selling and upselling
  • Management of the entire customer order process
  • Optimization of coordination processes with internal/external stakeholders
  • Customer exchange in an international context
  • Complaints management

    YOUSHOULDBRINGTHISWITH YOU:

    • Completed training/studies in business administration or similar
    • Relevant professional experience in operational customer service, ideally international
    • Strong communication skills, persuasiveness and sales talent
    • Knowledge of English (other languages an advantage)
    • Reliability, ability to work in a team, independence
    • Enthusiasm for our products and the baking world

    What we offer

    • EXCELLENT POTENTIAL & PERSPECTIVE - as a fast-growing start-up with an already successful business model, we offer many prospects & opportunities for professional and personal development
    • TEAMSPIRIT - our well-coordinated team of experts pulls together and works closely to spread happiness in the baking world
    • FLEXIBILITY - We trust you so that you can organize your daily routine independently!
    • PLAYROOM TO CO-CREATE and try out new ideas
    • FEEL AT HOME QUICKLY - We provide a workplace with a feel-good factor, good coffee, muesli, fruit, a relaxed dress code and a great atmosphere!

      We are looking forward to getting to know you and continuing the sweet success story of Happy Sprinkles together with you!

      Further information:

      Type of position: Part-time permanent position
      Working hours: Monday to Friday, day shift, mornings and/or afternoons

      Services:

      • Free drinks
      • Free parking lot
      • Employee discount

      Now you're on fire?🔥

      Then send us your application! Tell us who you are, in which area you would like to become part of our team and why it should be exactly this area.

      Cover letter and CV to: [email protected]

      Your contact person is Thomas, he looks forward to hearing from you! Help us to spread even more happiness in our next growth steps and apply now!